Our Frequenly Asked Questions

Stay in control of your finances with Relix Bank’s convenient tools. Check your account balance 24/7 through our secure online banking platform or mobile app, available on iOS and Android. Log in to view real-time balances, transaction history, and spending insights. You can also visit any Relix Bank ATM to check your balance or call our dedicated customer support at +971 5869 RE-LIX for assistance. Our intuitive digital tools make managing your money effortless, whether you’re at home or on the go. Download our app today to explore all our features!

At Relix Bank, your security is our top priority. Our online banking platform uses 256-bit SSL encryption to safeguard your personal and financial data. Multi-factor authentication, including biometric options like fingerprint or facial recognition, ensures only you can access your account. We monitor transactions 24/7 for suspicious activity and send real-time alerts to keep you informed. Our commitment to cutting-edge cybersecurity means you can bank online with confidence. Learn more about our security features on our website and start banking securely today!

For your protection, Relix Bank sets a standard daily ATM withdrawal limit of $1,000, helping safeguard your account if your card is lost or stolen. This limit applies to most checking and savings accounts but may vary based on your account type or banking relationship. Need more cash for a specific transaction? Contact our customer support at +971 5869 RE-LIX or visit a branch to request a higher limit, up to $5,000 for premium accounts. Our team is here to tailor solutions to your needs. Reach out today to discuss your options!

Achieve your financial goals with Relix Bank’s streamlined loan application process! Whether you need a personal loan, auto loan, or business financing, apply online through our website or mobile app in just a few steps. Select your loan type, provide financial details like income and credit history, and submit your application. Our loan specialists offer pre-approval options to help you plan with confidence. Competitive rates start as low as 3.5% APR, and approvals are often processed within 24 hours. Visit our loan center today to find the perfect financing solution!

Transferring money between your Relix Bank accounts is fast, secure, and hassle-free. Use our online banking platform or mobile app to move funds instantly between checking, savings, or business accounts. Log in, select “Transfer Funds,” choose your accounts, and enter the amount in dollars ($). You can also set up recurring transfers for automated savings or payments. Our platform uses advanced encryption to protect every transaction. Need to send money externally? Try our Zelle® integration for quick transfers. Start managing your funds today!

Relix Bank branches are here to serve you with convenient hours tailored for busy professionals. Our branches are open Monday through Friday, 9:00 AM to 5:00 PM, and Saturday, 9:00 AM to 1:00 PM. Some locations offer extended hours or appointment-based services for corporate clients. Visit our website to find the nearest branch or schedule a consultation with our expert bankers. Prefer digital banking? Our online and mobile platforms are available 24/7. Locate a branch or explore our services today!

Relix Bank’s customer support is available 24/7 to assist with all your banking needs. Reach us by phone at +971 5869 RE-LIX, email at support@relixbankae.com, or through our secure live chat on our website and mobile app. Our knowledgeable team is ready to help with account inquiries, loan applications, or technical support. For corporate clients, dedicated account managers offer personalized assistance. Visit our contact page to connect with us today and experience our commitment to exceptional service!